Transform IT from Cost Center to Business Accelerator
HP Services that Power the Modern Workforce
Today's hybrid workforce expects technology that simply works. HP Services help IT teams stay proactive, reduce downtime, and deliver better employee experiences–across PCs, print, collaboration, and the full device lifecycle. At the center of it all is HP Workforce Experience Platform (WXP), providing the intelligence that powers smarter, more efficient services.
HP Workforce Experience Platform (WXP)
The Foundation of Modern IT Services
HP Workforce Experience Platform (WXP) is an AI-powered enterprise platform designed to help IT teams proactively manage technology, improve employee experience, and optimize costs. WXP goes beyond basic monitoring–analyzing device data, application usage, and employee sentiment to surface issues before they impact productivity.
Why WXP matters
- Full visibility across the fleet– PCs, Macs, printers, video endpoints, and more in one unified view
- Proactive issue prevention– AI-driven anomaly detection identifies risks early and enables faster remediation
- Improved employee experience– Built-in surveys and sentiment analysis help reduce digital friction and boost productivity
- Stronger security and compliance– Automated policies, alerts, and recommended actions simplify IT governance
- Smarter IT spend– Reduce tickets, optimize refresh cycles, and stretch budgets further
57% of CIOs say uncertainty in measuring digital employee experience prevents them from doing more to improve it.
WXP is available in tiered plans–Standard, Pro, and Elite–with optional integrations to scale
with your organization's needs.
HP Managed & Professional Services (Powered by WXP)
Turn Insights into Action
For organizations that want expert support, HP offers managed and professional services built on WXP insights. HP specialists help prioritize fixes, proactively manage environments, and maximize the value of IT investments–so internal teams can focus on strategic initiatives.
Service advantages
- Proactive monitoring and remediation
- Automated policies and custom scripts
- Asset and lifecycle management
- Data-driven decision support
HP PC Support Services
Keep Employees Productive, Wherever They Work
Managing device support for a hybrid workforce is complex. HP PC Support Services reduce downtime with proactive care and flexible service tiers–enhanced by WXP intelligence.
Support tiers
- Essential Support - Reliable onsite repairs
- Premium Support - Predictive issue detection powered by WXP
- Premium+ Support - 24/7 support with priority access to parts and specialists
These services help minimize disruptions, improve employee satisfaction, and lower overall IT costs.
HP Print Support Services
Smarter Print Support with Fewer Interruptions
Print remains critical to business operations–but managing repairs, response times, and multiple locations can strain IT teams. HP Print Support Services deliver flexible, easy-to-choose support options that keep printers running and employees productive.
Key benefits:
- Reduced device downtime with proactive insights
- Remote issue resolution and onsite repair options
- Original HP parts and expert service
- Scalable tiers to match business needs
Available tiers:
- Essential Support - Remote support and offsite repair or exchange
- Premium Support - Onsite repairs with device health insights
- Premium+ Support - Fastest response with preferred access to parts and HP service specialists
WXP Print Management
Unified Visibility for Print Fleets
WXP Print Management extends cloud-based visibility and control to HP FutureSmart enterprise printers, enabling consistent settings, improved security, and simplified fleet oversight–all from the same WXP platform.
Intelligent Add Ons that Extend WXP
Designed for Hybrid Work
HP
Anyware
Secure remote desktop access integrated into WXP for centralized visibility
WXP Collaboration
Monitor collaboration technologies and space utilization to improve meeting experiences
HP Protect & Trace with Wolf Connect
Locate, lock, or erase supported PCs–even if powered off
Smart PC Refresh
AI-driven lifecycle insights that optimize refresh timing and reduce TCO